Returns & Exchanges
At High Decibels, we want you to be fully satisfied with your purchase. If you are not completely happy with your order, you can return or exchange any unworn items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Securely place the items in their original packaging, ensuring all tags are attached and the product is in its original condition.
- 3.Affix Shipping Label
Download and print the prepaid shipping label provided by our portal and attach it clearly to the outside of your package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of arrival.